So this afternoon I get an email from the Toll Tax people with the subject line
New Credit Card? Update Your I-PASS Account. Got it. Do it. Done.
I did get a new credit card recently with one of those little chips, so I figured maybe our account had run dry.
I called the Illinois Tollway Authority and was told by its friendly computer to have my account number ready.
While cycling through the nine options, I hurried out to the car and ripped off the I-Pass transponder.
When the phone was finally answered, I got a pleasant young man who asked for all sorts of identification.
When I gave him the last four digits of my credit card, he indicated there was no problem.
If there was no problem, I wondered, why bother to take up 10 minutes of my afternoon finding out.
I told him I thought it stupid to send the email.
He didn’t disagree.